Seminar Topics

John Tschohl always customizes his presentation to your specific industry and individual needs. Presentation titles can be tailored for your organization.

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Moving UP
Learn how to Become Indispensable and Extraordinary.
Empowerment: A Way Of Life

Without empowerment, an organization will never be a service leader.

Strategies For Customer Service

Determine the most important service attributes for exceeding customers' expectations.

Creating A Wow Customer Service Experience

Build customer retention and loyalty.

Ca$hing in

Approach your interactions with your customers as a relationship, not just a transaction.


Waiting is so yesterday. Give your customers what they want when they want it.

Achieving Excellence Through Customer Service

The customer always comes first.

Loyal For Life

When you're committed to your customers, they're more likely to be committed to you.