Ebook Download: Loyal For Life


Loyal For Life: How To Excel At Service Recovery In A Social Media World

Let's face it - social media is changing the customer service landscape. This impacts the way you use service recovery with customers.

Read John's 8 page ebook and learn how to:

  • Build word-of-mouth advertising on the web
  • Use social media to turn negative comments into positive ones
  • Train employees to become empowered users of social service recovery


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