John Tschohl Introduces Service Quality Institute

(Spanish Subtitles | Russian Subtitles | Chinese Subtitles)

Fresh ideas for your customer service strategy

John Tschohl, President of Service Quality Institute, has the customer service expertise to keep your company cutting edge. Learn how to modernize your customer service by attending one of his upcoming seminars!

Contact John or Request a Meeting

Hire John Tschohl on eSpeakers Marketplace



John is the guru when it comes to customer service, understanding and explaining how every interaction with a customer can help, or hinder, a company.

- Marc Benioff

 CEO of

View More


John, called the "Guru of Customer Service" by USA Today, Time, and Entrepreneur magazines, is a best selling author, an internationally recognized service strategist, and president of Service Quality Institute - the global leader in customer service.

Read More

In The Media

Still Leading the Way
Retail Observer

Breaking the Golden Rule
Small Biz Resources

Service...It Consistently Pays
Sales and Service Excellence

Breaking the Golden Rule
Call Center Times

Vail Resorts: The Ultimate Customer Experience
Call Center Times



Read More